Self cleaning, too

I’m a huge fan of Seth Godin, and enthusiastically recommend his daily blog (here).  Today’s post, titled Self cleanining talks about building things, like a self-cleaning oven, and maintain itself.

Relationships, processes, interactions–these can be self cleaning too, if we build them that way. Seth Godin

Applying the ProcessTriage Decision Cycle to a high-value business process makes it self-cleaning. It keeps the process focused on the enterprise’s most strategic objectives, while fixing the myriad of dysfunctions that appear in the daily, normal course of operations.

1a Process Triage on a Napkin

Making business process self-cleaning takes teamwork.  Three roles or voices have to sing their parts and do certain things in the right order.

Self-cleaning business processes create self-correcting business models.