Use Triaging to Onboard Executives Faster

Occasionally there is a change in executive leadership after a Process Triage.  Naturally, the triagers wonder if their efforts will be supported, at best, or stalled out or stopped, at worst.

 

Since the process improvement proposals — the Small Now action items and Big Now project-size efforts are identified and prioritized bottoms-up, by the technical expert triagers, a change in senior leadership doesn’t invalidate the triage findings unless the enterprise is fundamentally changing what it must be capable of doing — certainly in the short term.
welcomeonboard

Consider using the triage results to onboard the new leader.  Have the triage team lead this briefing as a individual and team development moment.  First review the process map, then the Process Capability Goal, then the improvement proposals deck.  Have the owner of each action item or project present their proposal and report its progress.

This is a great way to acquaint the new executive with some of their expert front-liners. No doubt the new leader wants some quick wins and establish credibility with your go-to experts. This gives the leader the facts, information, and situational awareness to immediately course correct (unlikely) and maintain the improvements momentum.

Here’s a video clip about this HERE, to explain it.

 

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