“Where Were You When?” (WWYW) moments bind us together. They are a generation’s touchstone and cement a shared identity. My parent’s generation included December 7, 1941 — Pearl Harbor and June 6, 1944 — D-Day. My first WWYW moment was fifty-five years ago today, Nov 22, 1963, President John F. Kennedy’s assassination at Dealey Plaza in […]
Process Triaging is a supportive, complementary team development practice with branded business operating systems, like The Great Game of Business (GGOB). We were privileged to host a booth at this year’s annual Gathering of Games in September, in Dallas. If you want to know more about GGOB, read the book (minimum) or attend a Get in the Game Workshop (Rosey’s […]
Is it bragging if you can do it? The Entrepreneurial Operating System (EOS®) includes a proven best practice when holding meetings. Participants grade the meeting at its conclusion on a scale of 1 to 10; 10 being this highest score, meeting or exceeding all expectations. I’m told from EOS® Implementers that a score of 8 or better is solid […]
It’s that time of year; mid-summer about six weeks from Labor Day (all ready?!). Time to review what I’ve learned from our amazing clients and their triaging teams, as well as reflect on the work of our facilitators. I’m living that sometimes gleeful, sometimes nerve-racking challenge of growing this little company. It’s all about balancing […]
One of our company’s core values is leaving every customer with a referable quality touch. Every time, every touch. We also want to give back to our communities. For example, when it makes sense, we waive our workshop fees if the triaging enterprise helps children. Like Dr. Melanie Macrorie’s team at Autism From the Start (an amazing […]
It’s always great to receive Process Triage workshop feedback from our sponsors. We were privileged to triage with MRI Global, a long-established research and development institution, headquartered in Kansas City. Tom Sack’s at the helm and offered the following insights after their triage: We fully embraced TQM to support our efforts to improve processes and […]
The Nell Hodgson Woodruff School of Nursing, Emory University. From #8 to #4 in the nation. How ’bout them apples! While our Process Triage workshop is a one-day intense event, its effects can be profoundly positive when the team’s improvement proposals are implemented. This is the case with the Nell Hodgson Woodruff School of Nursing […]
I’ve been a fan of Ray Dalio, co-founder of Bridgewater Associates. He recently published Principles: Life and Work is both an autobiography and and exposition of his core values. Mr. Dalio is notably recognized for his emphasis on building an organization that makes great decisions based on radical truth and transparency. Bridgewater is the largest United States hedge […]
Well check this off my bucket list! I’m delighted to announce EOS® implementer extraordinaire Chris White and I have co-authored a short primer on Process Triaging. It’s a quick 32-page read that skips a rock across the Process Triaging pond, touching the essential points. We subtitled it “How to Build Repeatable, Sustainable and Scalable Core […]
Just a note to thank some of our 2017 clients for the privilege of supporting their continuous improvement culture. Logo’s link to their home pages.