High performing teams that create high performing businesses are a lot like a choir.
Each member sings their part while listening and harmonizing with other parts — basses with baritones and tenors and sopranos. A culture of continuous business process improvement requires three voices — leadership voices.
Here’s a link to an article in Thinking Bigger magazine (here) on the three voices high performing teams, the Executive, the Process Manager, and the Producer. All three voices are in our heads, but only one of them should be singing at a time.