We know who our Go-To people are. They’re the ones who Get It, Want It, and have the Capability* to accomplish what needs to be done, or can figure it out. They are both an essential resource and, if they’re the only go-to for a skill, a big risk if they’re not available.
How we go to our go-to people matters, as every time we touch our staff it matters and has the potential to move our enterprise forward.
Consider, however, that going to them to get something done may not be the best thing, however convenient and safe it may be.
Since the only job security is continuous profitable market share growth, for commercial entities anyway, we need more go-to people. We build new go-to people by training them.
So why not go to our go-to people to teach instead of do?!
Making go-to people teachers and trainers builds deepens our talent pool. As the ability to grow is gated by our ability to delegate, and delegation hates risk, then remove such risks by training others.
Teach our go-to people to teach.
* known as GWC in the Entrepreneurial Operating System, copyright Geno Wickman in Traction.