A Shout-Out to Triage Host Duane Turnbull @ Nationwide Learning

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Here’s a shout-out to triage host Duane Turnbull at Nationwide Learning. He forwarded the following post-triage update, since his July triage.

“… I know you are curious so I will start off by letting you know that we have all the Small’s from our Triage complete and 80% of the Big’s with more Big’s in process and the best part of it all is we are seeing great results due to the implementation of the ideas that resulted from the Triage!”

Nationwide Learning has this really cool product memory book products for schools.

Chad Zimmerman is the CEO / Triage Sponsor and a member in one of Jeff Hutsell’s Vistage groups.

Update (2/16/15) Chad reports the post-triaging efforts by his team have delivered an 18% decrease in seasonal labor (their largest cost driver) and a 12% bump in revenue.  Excellent, and not surprised really.  Chad and Duane ‘Get it.’

A TED Talk echos the Process Triage protocol

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Hat tip to triage host Catherine Cates of Pat Murphy Electric (Atlanta) for mentioning a TED talk given by Tom Wujec on ‘Making Toast.’

I laughed out loud when Tom explained how everything is ‘nodes’ (circles) and ‘links’ (arrows); a process mapping style I’ve facilitated for 20+ years.

Here are some triagers working collaboratively on their process sketch.

319-1 Wall Work (2)

What Tom is doing is impressive. His body of work offers additional explanation why the Process Triage protocol has been so successful theoretically.

Tom and I are now connected (Linked-In) and perhaps PT can help him with case studies.

Thanks Catherine!