I was reminded Ken Blanchard’s quote* ‘No one of us is as smart as all of us’ this week.
While it’s always a delight to work with a company’s front line experts, it’s unusual for these triagers to all be serial entrepreneurs and start-up mentors. Generally, process triage teams are task experts in technical matters, such as sales, customer onboarding, manufacturing, customer care, or administrative support — the customer facing performers. The occasion was a triage of one of Kansas City’s business start-up accelerators, SparkLabKC, led by Kevin Fryer, with his triage team picked from his mentor pool.
You can imagine how opinionated and passionate a group of successful entrepreneur coaches might be on the best way to qualify and accelerate a start-up. So I was, again, pleased to see the Process Triage Protocol pull their all of us-quality thinking to the task. The result was a triage map they can use to manage their client’s expectations and accelerate their start-ups as far as possible within their time constraints.
Hat tip to Kevin and his team!
* The Heart of the Leader; Blanchard, Carew, & Parisi-Carew, 1990. This is also phrased ‘All of us are smarter than any one of us’, quoted in Brandon Webb’s The Red Circle, describing a sign on the wall at a SEAL sniper training facility.