I’m a huge fan of Seth Godin, and enthusiastically recommend his daily blog (here). Today’s post, titled Self cleanining talks about building things, like a self-cleaning oven, and maintain itself.
Relationships, processes, interactions–these can be self cleaning too, if we build them that way. Seth Godin
Applying the ProcessTriage Decision Cycle to a high-value business process makes it self-cleaning. It keeps the process focused on the enterprise’s most strategic objectives, while fixing the myriad of dysfunctions that appear in the daily, normal course of operations.
Making business process self-cleaning takes teamwork. Three roles or voices have to sing their parts and do certain things in the right order.
Self-cleaning business processes create self-correcting business models.